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Thread: Unable to update Pastel Cash Book Batch with "Run Time Error 9 - Subscript out of range" message.

  1. #1
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    Unable to update Pastel Cash Book Batch with "Run Time Error 9 - Subscript out of range" message.

    Think this is a problem for Neville - I am in the 13th period and now can't update my cashbook with this message appearing. Can you assist?

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi JLC,

    I suggest that you try the following (after making a backup of course):

    Open the batch and then click on the Batch button and select Export, and give the export file a name.

    Then click on Batch again and select Delete to delete the batch.

    Then click Batch once more and select Import and type in your batch name.

    Hopefully your batch will now update.

    By the way, this process will undo all the reconciliations you might have done on that batch, so you will need to reconcile again!
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

  3. #3
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    Thanks Neville - I did as you suggested and the receipts batch updated fine but still no luck with the payments batch so I deleted the batch and reentered all the info manually and hey presto, the batch updated!
    Thanks for your quick response as always.

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