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Thread: Standard bank still struggling with their internet banking?

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    Standard bank still struggling with their internet banking?

    Is it just me or is Standard Bank's internet banking still not working well?

    Their home page opens fine, then:

    - Either the log on page just hangs and no password boxes appear, or
    - I get in, but one of the tabs (either payments or statements) is unavailable and it kicks me out back to the log on page, or
    - Its just really slow between each page. Sometimes taking 30 seconds to react to my click or
    - On the rare occasion, when I'm really lucky, it works fine.

    This has been the story since the systems crashed a few weeks ago.

    Its becoming annoying now.

  2. #2
    Site Caretaker Dave A's Avatar
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    I've also had similar problems a couple of times this week already.
    The trouble with opportunity is it normally comes dressed up as work.

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    Site Caretaker Dave A's Avatar
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    Seriously beyond a joke right now

    Just logging in is....
    .....

    .....

    Nope. Not going to happen by the look of things.
    The trouble with opportunity is it normally comes dressed up as work.

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    Also had problem trying to log in on the laptop, just hangs. Used the app on the ipad, works no problem.

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    They are running an apology on their home page ... if you wait about 30 sec for the banner to scroll to its 6th image.

    Not being able to log in is one thing, but when it lets me log in, capture the payment details for a once off payment, wait for the OTP ..... and then fails. That's another level of frustration.

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    FNB here we come.

    There seem to be many happy business accounts with FNB. Many of my company customers are with FNB and the odd one with Nedbank.

    The FEEs what fees, join Standard bank and you will learn more about FEES

    The biggest draw card for me is the cheque card (with no fees) which Standard cannot provide on a business account. Making most of my purchases via my Debit card is getting expensive and transfering between accounts and waiting 3 days from my business account to my credit card is not even funny (Standard bank to Standard bank)

    Reading about Andys experience and the savings accounts linked etc, just sounds like a good choice to move.

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    Quote Originally Posted by Dave A View Post
    Seriously beyond a joke right now
    Getting seriously irritated now. I run businesses, so I know things go wrong, but this is taking forever to fix.

    Typed in 8 payments to be made ... then it hangs. Waste of time and effort.

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    Went to Nedbank (Westville) today to cash a cheque, certainly won't be moving in that direction, sitting like a fool in que with a number. Then their system went down in house. 😏 and so we waited until they realised, the machine she was broken. Eeeeish.

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    Standard bank has really f&*^&*d something good and proper now.

    You cant access Standard bank via the internet and now when you try use the app (which worked before) it tells me i have tried to enter an incorrect password more than 3 times. I followed the instructions to retrieve a new password now it tells me my card number and pin dont match.

    Now i am really screwed, i havent been able to pay wages since yesterday and people want their money

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    Bronze Member rfnel's Avatar
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    I bank with FNB. One of the things I like most about them is that I've never had to go to a branch to do anything. In fact, the last time I had to go to a branch was when I went to close my Absa accounts almost two years ago.
    "Fortune favours the bold" - Virgil
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