I have been battling with a certain car dealership regarding a fault with my vehicle since I got it (just under 6 months ago). They are unable to fix it and refusing to refund me for the vehicle. I have had a legal office issue a letter of demand. I have been told that generally companies wait until a summons is issued before paying. However, that means I have to pay additional legal fees...
Is there any way of issuing a summons in a personal capacity?