Has anyone experience any problems with Version 12 just removing invoices from unposted batches over night.
I have a brand new machine which has Pastel v12 installed on it. Up until Friday all was good, but then I had input invoices up to INA01818 end of day Friday. Shut the machine down, switched on on Monday and all the invoices in that batch were missing, and in the system the next invoice number was reflected as INA01811 which was what it was at the beginning of the day on Friday. So I reinput all the invoices again, and extra this time my last invoice was INA01822 end of day Monday. Shut down and switched on still there so I thought all was good. However, after leaving it over night yesterday morning I was back to INA01811. I called my Pastel support people, they have absolutely no idea what is causing it and keeps saying I have restored really!!!
Has anyone ever experienced anything like this and could suggest anything I could do to sort out this problem