My son had asked me for a computer headphone set last year just before Christmas, so I googled around looking for the best price. Eventually I found this 'company' ...
I placed an order as it was a few hundred rand cheaper than most other retailers.
I received an invoice by e-mail a few hours later and all seemed normal.
I paid the money by EFT into the account provided and then waited.
A day or two went past and I wondered what was happening, so I sent off an e-mail.
I was told that I should have 'confirmed stock' with them before ordering and that they were having trouble locating the item.
Now, I assume that if you advertise a product for sale on your website that you have stock of such product.
Anyway, a few more days went by and I sent off a few more e-mails and made some phone calls.
Now they told me that the product was ready and I would get it in a day or two.
But still nothing. I tried to contact them again.
Now all of a sudden the story changed. They told me they could not get the item and I would be refunded.
I gave them my bank details, but to this day, seven months later I have not yet received my refund.
I have sent them letters of demand and begged for my refund but no luck.
So I began to google the company (Which admittedly I should have done before).
Well it turns out that the company is not really a company at all, but just a website run by a kid named Jovan Nel.
The more I read about this character the more sickened I became. He does not look capable of running a reputable company at all.
I found his name on the rampage gaming website as the "managing Director"
But he is just a clueless and greedy kid who appears to be taking the money that people give him for orders and spending it on himself.
I managed to track down some more information on him as the registrar of the website and another website...
I also managed to find his facebook page, I'm not sure if I'm allowed to post it here, but this is all public information and publically viewable....
His blog was located at http://gamingandhubbly.blogspot.com/ but has since been removed as it exposed too much information about him and his shady business practices.
There are more complaints and threads about this company located here....
When you go to Hello Peter you will find plenty of complaints about customers who have placed orders that have never been fulfilled....
Just another warning, I found a comment on one site that this guy seems to be in the habit of creating fake accounts and then posting complimentary reviews on certain websites, so do not be fooled by the few positive reviews that you might see.
My advice is to stay away and not do business at all with this company or this person.
I am in the process of compiling this information and making a case against him with the police for fraud.
I suspect that SARS and CIPRO might also be interested to find out that this is not a legitimate company and that he is most likely also not passing on any tax or vat.