I sometimes wonder if the security that some companies use has not got "out of hand", I'm talking about the little box at the bottom of their contact pages. This little box is sometimes so illegible that you need to make a million attempts before you get it right . The instruction stipulates that this is "case sensitive" and spacing is critical.
As one who wears glasses, I can barely see the smaller digits, let alone decide if they are upper or lower case, and how many spaces are in between them, as a result, this company will not see my business, simply because I can't contact them!
Surely there has to be a better way to stop the bogies getting through?