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Thread: How to resolve duplicate invoices that have been updated Pastel Xpress

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    How to resolve duplicate invoices that have been updated Pastel Xpress

    I have created duplicate invoices which I have already batch > updated...

    Can I delete the invoices or do I need to do a credit note?

    If I need to do a credit note how do I go about that?

    Thanks in advance for the help!

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    Platinum Member Neville Bailey's Avatar
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    You will need to process credit notes to reverse the duplicated invoices.

    Go to Process... Customers and then select Credit Notes.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Platinum Member Mike C's Avatar
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    Hi Fuzegraphics - be very careful of deleting invoices. If you ever have a tax audit they immediately become suspicious. Rather do a credit note so that the correct paper trail can be explained.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Thanks all for your advice, just did some credit notes which works perfectly.

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