The issue is that Faan's got several "normal" mail accounts which he's combined into one gmail. Gmail has a feature to collect from many other accounts. That feature has an option to collect (using normal POP3 - not IMAP) the messages but leave them on the server. The issue with this is most servers (if not all) has a maximum post-box limit, and if your post-box reaches that limit all new messages gets bounced. So you need to clear the postboxes periodically. GMail's limit is somewhere in the order of 5-7 GB, while most others give you something like 5 - 20 MB: so it makes sense taking the messages off the other servers (to avoid bouncing - which would be extremely bad for business) and store them on gmail (for a type of any-where access).
That worked fine for Faan, but now that he's incorporated a 2nd gmail account for his employee - he wants those same messages to also be collected into that account. The only way this can happen is to set both gmails to collect but leave the messages on the original servers - i.e. creating the problem of bouncing again. So he's got his old gmail left as is (i.e. collect & delete) with the new gmail set to collect & leave. The problem here is if the old gmail account collects first, there are no messages left for the new gmail to collect. His solution was to not have the new gmail collect anything, rather just setup rules in the old to forward these messages on to the new one. And swapping the setting between the 2 gmail accounts may perhaps bychance work, but no-one can actually say how gmail orders those collections.
Another possible solution (though a bit more techy) would be to have both set to collect & leave. Then use a POP3 message manager program to delete the messages manually of each of the other servers. A bit too "manual" methinks. Anyhow, his current solution seems to work for him: i.e. his web page now sends the email to himself and his employee - so rather than getting gmail to work on a rule to forward, the website actually copies the employee on the same contact from a client.
Did you like this article? Share it with your favourite social network.