This is the first time that I will be using Easyfile to do a reconciliation. Someone else did the 2011 annual reconciliation.
I submit and pay the monthly EMP201 on e-filing.
I can not seem to find the EMP501 on either Easyfile or e-filing.
On e-filing the tax type "EMP501 Offline Submission" is ticked and no EMP501 return to be requested (and I can't see any previous EMP501's)
On Easyfile, when I click on PAYE Dashboard, it gives me an Error 9999: "SARS does not have record of a processed EMP501 return with certificates for the selected Employer [xxxxxxxxxx] for the  period. Please ensure you have completed your PAYE recon declaration by submitting an EMP501 return together with copies of your income tax certificates. After your EMP501 return has been processed you will be able to proceed to the next step of the Recon Assistant."
I don't know what to do now?
I will appreciate help!