Results 1 to 5 of 5

Thread: Consumer Protection

  1. #1
    Full Member MadJan's Avatar
    Join Date
    Oct 2010
    Location
    Durban
    Posts
    55
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Consumer Protection

    A person takes out a cellphone contract...payments are all up to date until he loses his job, he defaults for obvious reasons but is unable to get out of the contract. He gets a part time job that pays him R1400 a month....his account gets debited for half his salary....he informs the service provider of his situation, he starts paying R100 per month but obviously even this amount is a helluva lot to pay when you earn R1400 a month. He defaults again due to this, gets handed over for the arrears of R1737 and has been informed that he has to pay an excess of R5000!!!!
    He should not have defaulted the second time around but what does one do when one has to provide for a family doing odd bits of work here and there for this kind of salary???
    The consumer protection act only came along way after this incident....is there anything he can do? This is like pushing someone to suicide!!!!
    Any advice?

  2. #2
    Full Member MadJan's Avatar
    Join Date
    Oct 2010
    Location
    Durban
    Posts
    55
    Thanks
    1
    Thanked 0 Times in 0 Posts
    By the way i have seen his salary advice, the amount he is in arrears of and what he was told by the attorneys that he was handed over to....just to make sure i have the story correct and that he was not lying.

  3. #3
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,979
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    Maybe he should have immediately applied for debt counselling in terms of the National Credit Act?
    The trouble with opportunity is it normally comes dressed up as work.

  4. #4
    Gold Member Sparks's Avatar
    Join Date
    Dec 2009
    Location
    Port Elizabeth
    Posts
    826
    Thanks
    15
    Thanked 112 Times in 90 Posts
    They were notified of his situation & waited for the eventuallity of using it for financial gain. If it were me I would send them a cheque for R10.00 every month. If they are not happy with it they can say it in writing then they really get nothing.

  5. #5
    Diamond Member Justloadit's Avatar
    Join Date
    Nov 2010
    Location
    Johannesburg
    Posts
    2,671
    Thanks
    88
    Thanked 544 Times in 460 Posts
    Blog Entries
    1
    Quote Originally Posted by Sparks View Post
    They were notified of his situation & waited for the eventuallity of using it for financial gain. If it were me I would send them a cheque for R10.00 every month. If they are not happy with it they can say it in writing then they really get nothing.
    Now that the banks are charging for a cheque deposit, it would be interesting
    Victor - Knowledge is a blessing or a curse, your current circumstances make you decide!
    Solar and LED lighting solutions - www.microsolve.co.za

Similar Threads

  1. Telkom and the new consumer protection act
    By popayetwo in forum Technology Forum
    Replies: 11
    Last Post: 21-Feb-12, 06:50 PM
  2. Some advice please on Consumer protection act
    By Just Gone in forum Consumer Protection Act Forum
    Replies: 3
    Last Post: 02-Aug-11, 08:38 PM
  3. [Question] New Consumer Protection Act
    By Blesh in forum National Credit Act Forum
    Replies: 11
    Last Post: 21-Mar-11, 07:51 AM
  4. M Ntuli on Consumer Protection Act
    By I Robot in forum Consumer Protection Act Forum
    Replies: 11
    Last Post: 09-Mar-10, 01:22 PM
  5. The consumer protection bill
    By Dave A in forum General Regulatory Compliance Forum
    Replies: 4
    Last Post: 17-Oct-08, 03:04 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •