About 3 months ago we were notified that the company's CC had moved into de-registration because the auditor we had last year failed to forward us the invoice for the annual fee. We paid up immediately and asked to reverse the de-registration process. Cipro informed us they're having problems as they'd just moved to a new system, and that it could take several weeks to administer.

Fine, we wait.. and wait, all along getting calls from suppliers, clients etc. asking why we're de-registering.

Checked again this week, apparently their new 'system' is still non-functional, and as a result they can't tell us the status of removal from deregistration, or how long it could be.

Has anyone else experienced this? What are we supposed to do?