Hey all,

Hope you doing well.

I have 4x desktop workstations I have to fix for a school. The client just said the PC's don't work so I got to troubleshoot them to give the client a quote on how much it'll cost to fix them.

My question:

If I spend let's say 4 hrs labour on troubleshooting the PC's to give an accurate quote, can I charge for that labour?

I just don't want to spend 4 hrs seeing what's wrong, quoting the client and they say, "No thx". Which means 4 hrs gone.

Am I allowed to say, "The quote comes to x-amount. If not accepted there's a 4 hrs labour charge for troubleshooting the problems".

Can I do this?