Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: Telkom and the new consumer protection act

  1. #1
    Full Member popayetwo's Avatar
    Join Date
    Aug 2009
    Location
    PE
    Posts
    79
    Thanks
    13
    Thanked 3 Times in 3 Posts

    Unhappy Telkom and the new consumer protection act

    (Aneeka Savahl) argues that a part of wording of the act creates a strong argument that a bearer of a prepaid device - who may not be the original buyer - will be able to demand cash for the unredeemed value even after it has passed the three-year expiry date.

    So then we can expect Telkom to change on Friday so that any unused cap at the end of the month, which has been paid for, will carry over to the next month. Oh, good.
    I can't wit till Friday. (Removes tongue from cheek)

  2. #2
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    22,648
    Thanks
    3,304
    Thanked 2,676 Times in 2,257 Posts
    Blog Entries
    12
    I'm really looking forward to Friday (or shortly thereafter) when it comes to the Telkom fixed line service provided to my parents. Their line is faulty about 30% of the year, and when working is of such poor quality it can rarely hold a dial-up modem connection.

  3. #3
    Bronze Member Fanie's Avatar
    Join Date
    Mar 2011
    Location
    Centurion
    Posts
    117
    Thanks
    1
    Thanked 8 Times in 7 Posts
    Have same problem to the wife's mother. We were notified they won't fix the line it's going to be too expensive.
    Regards
    Fanie

  4. #4
    Email problem KimH's Avatar
    Join Date
    Jul 2010
    Location
    Cape Town
    Posts
    362
    Thanks
    167
    Thanked 63 Times in 52 Posts
    A friend of mine and her husband have a game farm in Limpopo, due to the theft of the copper lines in their area, they have been without telkom service for about a month. Telkom have informed them that they will not be replacing the lines any time soon due to the high cost, and offered them a satelite phone for about R1000 p/m - and NO Telkom will not give them a credit on their line rental for the period of time that they haven't had service. I think she will be the first one in the queue to lodge a consumer complaint on Friday.

  5. #5
    Email problem
    Join Date
    Feb 2011
    Location
    Cape Town
    Posts
    323
    Thanks
    87
    Thanked 24 Times in 22 Posts
    Ooooh, bandwidth that can be carried over......

  6. #6
    Email problem KimH's Avatar
    Join Date
    Jul 2010
    Location
    Cape Town
    Posts
    362
    Thanks
    167
    Thanked 63 Times in 52 Posts
    Quote Originally Posted by Andrew_ZA View Post
    Ooooh, bandwidth that can be carried over......
    Andrew... 3 words 4meg uncapped adsl

  7. #7
    Gold Member irneb's Avatar
    Join Date
    Apr 2007
    Location
    Jhb
    Posts
    625
    Thanks
    37
    Thanked 111 Times in 97 Posts
    Quote Originally Posted by KimH View Post
    Andrew... 3 words 4meg uncapped adsl
    Is that unshaped as well?
    Gold is the money of kings; silver is the money of gentlemen; barter is the money of peasants; but debt is the money of slaves. - Norm Franz
    And central banks are the slave clearing houses

  8. #8
    Email problem KimH's Avatar
    Join Date
    Jul 2010
    Location
    Cape Town
    Posts
    362
    Thanks
    167
    Thanked 63 Times in 52 Posts
    Quote Originally Posted by irneb View Post
    Is that unshaped as well?
    Nope,.. nothing a seedbox in france and cuteftp doesn't solve though

  9. #9
    Diamond Member wynn's Avatar
    Join Date
    Oct 2006
    Location
    east london
    Posts
    3,338
    Thanks
    548
    Thanked 625 Times in 524 Posts
    "Nobody who has succeeded has not failed along the way"
    Arianna Huffington

    Read the first 10% of my books "Didymus" and "The BEAST of BIKO BRIDGE" for free
    You can also read and download 100% free my short stories "A Real Surprise" and "Pieces of Eight" at
    http://www.smashwords.com/books/view/332256

  10. #10
    Bronze Member
    Join Date
    Dec 2011
    Location
    Cape Town
    Posts
    184
    Thanks
    0
    Thanked 16 Times in 14 Posts
    Quote Originally Posted by KimH View Post
    A friend of mine and her husband have a game farm in Limpopo, due to the theft of the copper lines in their area, they have been without telkom service for about a month. Telkom have informed them that they will not be replacing the lines any time soon due to the high cost, and offered them a satelite phone for about R1000 p/m - and NO Telkom will not give them a credit on their line rental for the period of time that they haven't had service. I think she will be the first one in the queue to lodge a consumer complaint on Friday.
    Telkom do credit for stolen lines. You need to properly submit your request with motivation.
    █► AllWorldIT ~ www.allworldit.com ~ International IT Solutions
    █► Wholesale ADSL & Hosting, VPNs, Firewalls, Online Backups

Page 1 of 2 12 LastLast

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •