I live in Cape Town, moved to Bloubergstrand. I do shopping weekly at Checkers Big Basy, Pick a Pay Table View and am shocked at how slow they are at the till points.
Really I feel like grabbing the products scanning and packing it myself. These people have no urgency and they ignore the customer while they chat to each other! I went to Canal Walk Game to buy a cell phone as a xmas gift, I had to beg for service!
Retailers , Wake Up , Shape Up and train your people it is shocking how you treat your customers.... this is a lack of training and no management around to see what is happening in the pulse of the business, and so I can mention many mores stories!