Pastel,Win7 and email

**Martinco** · 07-Dec-10, 12:52 PM

I guess for Neville,

I have changed two of my workstations to Win 7 and downloaded Windows Live as an email program. I now cannot email invoices to customers.
Can I get Pastel to use this as the default email and if so....how and if not, how do I fix the problem ?

**Neville Bailey** · 07-Dec-10, 01:03 PM

Hi Martin,

Pastel will interface with Outlook Express, Outlook or Windows Live Mail.

However, if you are running Windows 7 or Vista, you need to be running Pastel Partner/Xpress 2009 Build 10.2.4 or later, in order for get it to interface with one of the above email applications.

What version of Pastel are you running?

**Martinco** · 07-Dec-10, 01:12 PM

Running v 9.3.4

So am I screwed ?

**Neville Bailey** · 07-Dec-10, 01:19 PM

Originally Posted by Martinco

Running v 9.3.4

So am I screwed ?

I'm afraid so, if you want to interface seamlessly with your email system on Windows 7.

Your alternatives are:

Go back to Windows XP
Upgrade to the latest version of Pastel
Print your invoices as PDF files straight out of Pastel and then attach them to your emails in Windows Live Mail

Sorry...

**Martinco** · 07-Dec-10, 01:32 PM

Originally Posted by Neville Bailey

[*]Print your invoices as PDF files straight out of Pastel and then attach them to your emails in Windows Live Mail[/LIST]Sorry...

I.E. Print the PDF to a file on say desktop and attach to Win Live ?

**Neville Bailey** · 07-Dec-10, 01:34 PM

Originally Posted by Martinco

I.E. Print the PDF to a file on say desktop and attach to Win Live ?

Zactly!

**Yurie81** · 11-May-17, 10:15 AM

Hi, a user has two email accounts on her computer. How do I point pastel to the account she needs to email statements from?

**Neville Bailey** · 11-May-17, 11:17 AM

Originally Posted by Yurie81

Hi, a user has two email accounts on her computer. How do I point pastel to the account she needs to email statements from?

Pastel will use whichever email account has been set as the default account in Outlook.

**Neville Bailey** · 28-Feb-11, 12:44 PM

Hi Andre,

Although I've come across (and fixed) Status 116 errors on local area networks before, I've not come across it on a RDP setup.

How is your RDP set up - have you created a mapped drive from your home computer to your office server, as in a typical VPN network? In other words, do you have Pastel installed on your home computer, and is it registered as a Pastel workstation?

Or are you simply logging directly onto the server, and running Pastel off there (no Pastel on your home computer)?

**Spinaker** · 28-Feb-11, 03:22 PM

Hi Neville

Thanx for the reply, I just log on to the server (RDP) so i dont have pastel installed on the home machine, no mapped drives on funny stuff outside the LAN, the problem seems to be inside the LAN, the remote machine logs on fine, ist just that 2nd machine on the LAN seems to have the Status 116 error.

Regards

Andre