Pastel Cover annual renewal fee

[Neville Bailey]

@ Martinco;42334
I haven't renewed my Pastel Cover for the first time ever and now that it's expired, I can only view reports etc and can't do any new processing. You mentioned that there was something small you had to change, do you perhaps remember what that was as I have no desire to spend 20 minutes waiting on the phone for them to also tell me my cover has expired so they can't help me!
Thanks.

Have you tried re-registering your package online (this has to be done annually)?

Go to Help...Register Your Package and follow the prompts.

[tina@thegifttank.co.za]

@ Neville - Thank you, I hadn't realised I still had to register it online annually. I did that and now it's all working properly.
Thank you very much for your assistance.

[JLC]

So Neville can you confirm if I do not renew the cover (and I never use Pastel support) the bank manager module will be suspended? Seems ridiculous to pay 6k just for that but it is useful.

[Neville Bailey]

So Neville can you confirm if I do not renew the cover (and I never use Pastel support) the bank manager module will be suspended? Seems ridiculous to pay 6k just for that but it is useful.

Unfortunately, yes.