Well if the municipality is above the law then surly they can do whatever they want. See right now our government doesn’t really care if someone was overcharged. The pure lack of service is a real factor.
So start complaining in the newspapers and on television even radio. If that doesn’t work then you’re only alternative would be a summons. And if the charges are criminal in nature and mister or misses manager doesn’t show up the court can legally arrest them detain them and keep them in prison for the duration of the tribunal.
So your job as a South African citizen is to report crime it is required by law that you must report a crime fact is you are legally obligated to do so. It comes down to pure will power and determination.
I stand to be corrected on this but as far as I know if a case is criminal in nature then government will pursue the case in question on your behalf thus you don’t pay anything. I don’t know if this is true or not but your lawyer will know so ask him/her for advice.
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