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    Platinum Member SilverNodashi's Avatar
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    Seacom ADSL failures reported

    Backbone events

    London, National, Rosebank
    Friday, June 04, 2010 9:15 AM
    Dear IS Customer

    UPDATE:
    Seacom report errors on upstream international network.

    IMPACT: Packet loss
    ATTENDING: Upstream Service Provider
    STATUS: Investigating

    We are experiencing the following service event:

    AFFECTED SERVICES: International Consumer ADSL,Velocity
    AFFECTED POPS: London, Rosebank
    GRADE OF SERVICE IMPACT: Major
    SERVICE IMPACT: Packet loss
    CAUSE OF EVENT: Cause unknown
    TIME: 4-6-10 10h46
    OUR REF: 1-617057062
    CURRENT STATUS: Investigating
    ATTENDING: Upstream Service Provider

    ADDITIONAL INFORMATION:
    None
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    BusFact (07-Jun-10)

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