Consumer protection act starts biting.

**murdock** · 20-Jul-10, 07:13 PM

would i be able to sue kentucky...i purchased a roll with gravy inside it...they must have left it in the microwave for toooo long...it burnt my chin and down my neck that i had a blister...when i contacted KFC they replied telling me to be careful in future sometimes their products are hot...

the staff at the counter found it rather amusing...i didnt.

i dont know why they have to make the stuff so hot...sometimes the coffee is so hot you get to your destination and still cant drink it...maybe they dont understand the difference between warm and high on the microwave.

**Dave A** · 20-Jul-10, 09:50 PM

Originally Posted by murdock

would i be able to sue kentucky...

Somebody has to be first

Did you go to a doctor and have it examined. You're sure to need a witness, preferably an expert for evidence.

**sterne.law@gmail.com** · 21-Jul-10, 05:25 PM

No doubt you have a case. You do not even need the consumer protection act.
Best case in point - McDonalds being sued because the coffee was hot an dthe lady spilt on her.

Of course we will need to show that you were not negligient in your eating habits. LOL

**SilverNodashi** · 25-Aug-10, 01:19 PM

Has anyone used this yet, and how did it turn out?

**sterne.law@gmail.com** · 25-Aug-10, 01:42 PM

The act is not fully operational, only certain components. October is the BIG day. I have some concern in that the commisions and tribunal vehicles are not yet established. In fact the postion of Commisioner and deputy commisioner were only advertised this Sunday in the Sunday times.

**tec0** · 25-Aug-10, 01:53 PM

Anything that is hot as in able to do bodily harm must have a label on it.

Secondly if the consumer council is able to allow the public to have access to these new laws than that on its own can be considered a miracle.

I fear it is a lot of fancy words and empty promises. In short my experiences as of late are if you do have case you will need a lawyer the end. And if you cannot afford a lawyer you donâ€™t have a case...

The law and systems like the consumer protection act is for the privileged few.

**Hane** · 25-Aug-10, 03:56 PM

I'm all for consumer protection laws but who protects the suppliers from malicious consumers?

**murdock** · 25-Aug-10, 04:03 PM

what ablout...i have a law and dyou...legal wise

anyone had any experience with this crowd?

**Dave A** · 25-Aug-10, 07:33 PM

I did a presentation at PestBiz on the CPA - seemed to be well thought of judging by the feedback.

The starting point went something like this:

How many of you have been sued by a customer in the last ten years? (no hands went up)

How many of you have had to deal with complaints from customers in the last year? (over half the room)

...OK - that's most of us, and I assume the rest of you don't have customers.

Right, for those of you who are employers - how many of you have had to go to the CCMA in the last ten years? (over half the room)

Now think back to the time before the LRA - how many of you ever got sued by an employee? (no hands)

And I expect most of us here have more customers than employees...

It really is a pretty sobering thought.

**BusFact** · 25-Aug-10, 08:57 PM

Originally Posted by sterne.law@gmail.com

The act is not fully operational, only certain components. October is the BIG day. I have some concern in that the commisions and tribunal vehicles are not yet established. In fact the postion of Commisioner and deputy commisioner were only advertised this Sunday in the Sunday times.

Read an article somewhere today which reckons the minister has the authority to delay the October launch by 6 months and is likely to do just that. Lets see.