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Thread: MTN worst help desk in the world.

  1. #31
    Diamond Member tec0's Avatar
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    MTN how low can there help desk go? Well, this is how the help desk will avoid helping you, firstly when you phone there technical help desk they will ask you if you are on contract or prepaid. If you answer prepaid you get disconnected. This happened to me twice now.

    But there latest tactic is brilliant, First the normal help desk will transfer you to the technical help desk and then they cannot understand you because you are braking up. This continues until you hang up.

    Now sending them an e-mail via there system is useless because they never get back to you EVER! So no point in it really. I have been with MTN for a few years now and there level BS is staggering! In the end we the customers are just not important to them so what the hell there is no point in keeping them around.
    peace is a state of mind
    Disclaimer: everything written by me can be considered as fictional.

  2. #32
    Email problem Hello! Rewards's Avatar
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    I can still offer my help with MTN....

  3. #33
    Diamond Member tec0's Avatar
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    Quote Originally Posted by Hello! Rewards View Post
    I can still offer my help with MTN....
    Thanks for offering, but I fear that this is just a lost cause, That said MTN is really bad but Vodacom is still rotten in comparison.
    peace is a state of mind
    Disclaimer: everything written by me can be considered as fictional.

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