i contacted virgin customer care 123 this morning to sort out my statement at 9 am...it is now 12.15pm and i still cannot get an answer from them...as i decided to change to prepaid from the date the contract expired...2 months ago.
one why they are still debiting my account for R209 for a contract (which they say is not a contract and still trying to figue out how a R199 contract all inclusive cost R209)
and secondly because thay are now billing me R696 for a handset buy out yet my contract has expired...finished...paid up...what ever you want to call it.
i have had enough so i decided to put a complaint on hello peter website...what a joke there are so many complaints about virgin mobile i decided not to waste my time...if anyone is stupid enough to take out a virgin mobile contract after going onto hello peter website and reading how bad virgin mobile actually is then you must suffer for your own ignorance.
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