All you need is your bank statements your contracts must be on record “YES it is a legal requirement to keep records” Know that you have the right to these records as they are technically your agreements with this company.
If they cannot or will not produce the documents you can request an E-MAIL stating the reasons why they cannot produce the documentation in question. This E-MAIL must then find its way to your lawyer along with your bank statements.
IanF is correct; it will be wise to follow his advice.
In the end Virgin Mobile will find that withholding information is the worst thing they can be doing at this point in time. Explain everything in to your lawyer. Give him ALL the information and take them to court.
If you think this is over kill then ask yourself this: Is my good name worth it?
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