Virtual online agents

**garthu** · 12-May-09, 10:47 AM

Anyone had any experience with these online virtual agents - more sepcifically on there own websites or built one in for someone that has worked well etc

They make some awesome claims as to lead conversion, but i have my doubts... in fact ALOT, but always game for something new

**QUINN** · 12-May-09, 10:56 AM

What services do they offer I m not sure I understand?

**garthu** · 12-May-09, 11:18 AM

Its a talking virtual online support system. Like you FAQ section instead of all print is read to you by an agent. This virtual agent speaks to you instead of you reading the answers, Also asks if you would like to be contacted in voice etc

The theory is that it converts much higher leads into contactable leads. It looks good i must admit and they got pretty high end testimonials like McAfee etc. Take a look at sitepal dot com

**garthu** · 12-May-09, 11:23 AM

Actually the more i think about it, the more it might be a good idea.... i might set it up on and arb web and then ask a few of you to crit it and see the opinion (is that Ok Dave???)

It really has my curiosity as its new.... new clever things often work a while.

**Dave A** · 12-May-09, 01:01 PM

Originally Posted by garthu

(is that Ok Dave???)

Go for it

**garthu** · 12-May-09, 01:46 PM

Thanks!

**bullfrog** · 24-May-09, 10:02 PM

Anything thats on a web site that makes a sound or noise or a virtual person reading stuff to me annoys me.

This means that the site gets an immediate close if I can't find the off button quickly enough.

That's my personal opinion as I personally dislike sites that try to be too flashy or noisy.

So that to me leaves the question, who doesn't feel this way?

**garthu** · 25-May-09, 07:01 PM

Hmmm...good point. Must admit that i get a bit twitchy as well, especially if loud. Even gives a fright

Must say i'm not feeling good enough bout this to invest time in at the moment.

**insulin** · 26-May-09, 12:23 PM

I feel that a website is about information and speed. Give the right information when requested and keep it simple! You cannot imagine the frustration when you go to a site and all you see is install this and do that to get it going and in the end of the day they give you limited information and you downloaded 100mb of useless plug-ins that corrupts your browser.

**Debbiedle** · 28-May-09, 09:18 AM

Annoying annoying annoying annoying.....did I mention annoying! I will not even investigate a good idea if someone is going to shove their plastic PR voice down my sensitive auditory canal.

I don't think it speeds things up - they need to enunciate and look at the camera - I read 15 times faster than that...