Every Telkomsa ISP client couldn't access the internet for a fair chunk of this morning. Can you imagine trying to cope with that volume of calls?

In truth they didn't cope. I got booted out of the queuing system at least three times before it let me hold on for the twenty or so minutes to get "help" with my connection problem. Well, not so much help as an explanation.

Still - can you imagine a significant percentage of your client base trying to contact you at about the same time and you're an operation the size of Telkom?