As experienced by many of the people who have signed up for their services. At present there really is not much to get excited about with Neotel, but by the same token they have the inenviable task of rolling out a national network to as many people as possible who want to switch from Telkom. This in itself is not an excuse for bad service or for a product that does not live up to expectations. There are many that believe that the CDMA2000 protocol that they chose was not the wisest choice as it is a technology coming to the end of its lifespan.
But then there are many who believe that WIMAX is over rated, so what are the options? In terms of their handsets they made a HUGE blunder in bringing out handsets with no RJ45 (ethernet) port for networking and even worse was the fact that when you made a call it interrupted the internet connection (aproblem one would not experience with ADSL for instance or for that matter iBurst - although their product leaves much to be desired in its own right). They have however attempted to rectify this with a new router (WIFI and wired) and handset that is in the offing, but as they say, why bother closing the stable door when the horse has bolted - there are many that already view Neotel in the same light as Telkom.
Not just you. There are many in the rurual and outlying areas that NEED broadband. The company that does well is the company that concentrates on these areas with reasonably priced products.
Have you contacted Telkom in respects of their WIMAX or 3G (cheaper than VC or MTN) products to see if they do cover your area?
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