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Thread: Haltrex Systems Scam?

  1. #101
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    I have just been through the same process with this Company and refuse to have any further dealings with them. In 25 years of doing business, I have NEVER seen anything like this. So-called "paperless company not recording any calls", making false promises, "repremanding the sales person who did so", but then still insisting you keep accept box upon box of cartridges (my first one was faulty, 2nd one didn't fit etc etc) . I have paid for the only cartridge I was able to use, yet have also paid to return two unwanted boxes to them via registered mail. One staff member who took one of my 1 complaints is not only user-unfriendly and aggressive, they also managed to have a different job description each time I noted details of the conversation!

  2. #102
    Diamond Member tec0's Avatar
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    Seriously? Look just get a “rent a lawyer” and go ballistic! I am sure your “rent a lawyer” will send them packing.
    peace is a state of mind
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  3. #103
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    Haltrex Crooks

    I wrote a letter to the local press which got published and Haltrex immediately retracted, apologised (!!) and even REFUNDED me for damage to my printer which I said their poor quality cartridges were responsible for. Amazingly I could get no real help from the DTI but they did say the law was changing which would enable them to act against such companies in future. So try them, too.

  4. #104
    Junior Member Garyvdh's Avatar
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    Beware of this type of scam.

    1) The sales person calls your company and asks for the person who does the ordering
    2) They tell you that you completed a survey a few months back
    3) Now they are going to give you a free voucher or complimentary coupon.
    4) They are also going to send you one of their "printer cartridges" to "test"
    5) The call is recorded and they record your agreement to accept the vouchers and the cartridges.
    6) Once they deliver and you or anybody in the company signs for delivery of the cartridge you are hooked.
    7) They then begin to pester you for payment, usually over R2000 for a generic cartridge.
    8) Meanwhile they begin sending you more cartridges for which they will also bill you.
    9) When you try to refuse or return the cartridge they threaten to blacklist you for non payment.

    See these threads for more details....

    http://mybroadband.co.za/vb/showthre...ce-Consumabils
    http://mybroadband.co.za/vb/showthre...!!-Printer-ink
    http://mybroadband.co.za/vb/showthre...-might-be-back!
    http://mybroadband.co.za/vb/showthre...light-Robbery-!!!!
    http://www.theforumsa.co.za/forums/s...ead.php?t=3948

    The companies concerned that we know of so far are called...

    Stratus Office Consumables - http://www.hellopeter.com/search_res...search=stratus
    Dower Business Systems - http://mybroadband.co.za/vb/showthre...-might-be-back!
    Laser Ink Direct - http://www.hellopeter.com/search_res...ser+ink+direct
    Haltrex Systems - http://www.sascams.co.za/index.php?topic=83.0
    Newtek or nutec or nu-tech (no website yet)
    C & N Imaging Systems (no website yet)

    They all use the same tactics (might even be the same people/company) - and it is all a scam!

    The new Consumer Protection Act gives you the right to refuse or return these cartridges.

    http://www.getclosure.co.za/blog/201...-return-goods/

  5. Thank given for this post:

    BusFact (23-Sep-10), IanF (23-Sep-10)

  6. #105
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    I get these survey calls on a weekly basis.

    I never let them past point (3)

  7. #106
    Junior Member Garyvdh's Avatar
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    Just got a call from a company called Maycom Trading in Cape Town. They have exactly the same Modus Operandi. Beware!

  8. #107
    Junior Member Garyvdh's Avatar
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    Another company (possibly the same crowd of people) running a similar scam, but this time using "super concentrated" cleaning products.

    I just got a phone call from their very pushy sales lady. I thought I recognised her voice and get suspicious.
    When I googled their name I started seeing the same type of complaints....

    Their name is Concentrated Solutions....

    http://concentratedsolutions.co.za/index.html

    They claim their product is superior, and they send you a sample to test.
    A few days later they send you a 25 Liter drum and an invoice, and then begin to pester you for payment.
    Exactly the same modus operandi as the other scam comapnies who used to send you the shoddy laser cartridges.

    These are the names of some of their other scam companies...

    Stratus Office Consumables - http://www.hellopeter.com/search_res...search=stratus
    Dower Business Systems - http://mybroadband.co.za/vb/showthre...-might-be-back!
    Laser Ink Direct - http://www.hellopeter.com/search_res...ser+ink+direct
    Haltrex Systems - http://www.sascams.co.za/index.php?topic=83.0
    Newtek or nutec or nu-tech (no website yet)
    C & N Imaging Systems (no website yet)
    Maycom Trading

    The names throw around are Sean, Lerato, etc.

    A search on the person who registered the website gives the following info...
    2i. invoiceaddress : P.O. Box 3450, Durbanville, 7551
    2j. registrantphone : +27.860555133
    2k. registrantfax : +27.118071526
    2l. registrantemail : paul@marketpro.co.za
    2n. vat : 4630185538
    3b. cname :
    3c. cnamesub1 :
    3d. cnamesub2 :
    3e. creationdate : 2011/09/08 14:24:52
    4a. admin : Paul Jeffries
    4b. admintitle : Mr
    4c. admincompany : Concentrated Solutions
    4d. adminpostaladdr : PO Box 652005, , 2010
    4e. adminphone : +27.860555133
    4f. adminfax : +27.118071526
    4g. adminemail : paul@marketpro.co.za

    Paul Jeffries is one of the same two guys (along with Barnaby Lee) who were investigated by Carte Blanche for the Laser Ink Direct Scam... See here...
    http://beta.mnet.co.za/carteblanche/...=4332&ShowId=1

    So, bottom line... stay away from Concentrated Solutions!

    Here are the Hello Peter complaints...
    http://www.hellopeter.com/concentrat...company-657834
    http://www.hellopeter.com/concentrat...ket-pro-763022
    http://www.hellopeter.com/concentrat...ractice-747347

    We have had the same problem as other consumers of Market Pro Traders T/A Lazer Link. We were approached by telephone by Concentrated Solutions to purchase chemicals which would clean our engine parts. We asked them to bring us a small amount to try. A few days later we received an invoice for 25lt and again a few days later received the product even though on receiving the invoice we phoned to say we did not want this product until we had tried a small quantity. This product is absolute rubbish (we suspect it is plain water with some colouring) and cannot even clean a dirty dinner plate. They refuse to accept a return and have sent a statement.
    We refused to pay. They refuse to give an address, which is not on the statement or invoice, and their FAX number does not exist.
    My workshop manager received a call from Sean in November concerning de greases and soap and the sales person said that they would deliver some of the products for a trial. My manager was then contacted by Sean who wanted to confirm the order. My manager told Sean that the order had been placed upon him. Sean chose to ignore this statement and delivered the goods anyway. The goods were delivered in December and a 60 day account was automatically given without a credit application even being filled out. On closer inspection of the invoice we found that the two 25 liter "samples" were more than double the price of our current suppliers. My manager phoned the sales person - which he had never met - and told the person that he did not want the product. The sales person, Abraham, said that delivery charges had already been paid. My manager offered to pay for the delivery charges and Abraham refused to accept the return of the products. I am now being contacted by Lerato demanding payment. I have offered to return the unopened products to them but they will not give me an address. They have forwarded me a recording of the order but never were we told the conversation was recorde
    I was contacted by Concentrated Solutions with a long story about how they are moving to new premises, and they are selling stock before they moved. I made it clear that I did not want any of their product because I still had half a 25L. I also explained that we are putting workers on short time and that I will be in trouble for purchasing their product, after I still have some left.
    Nevertheless, Sean phones a week later and says how he apologises that I never received my voucher and that it will be couriered to me. The very next day he phones again and confirms the delivery and rambles something about our conversation the previous day, where I was let to believe this conversation is still about the voucher.
    A couple of days later a 25L chemical is delivered. When I told the courier to take it back, he said he cannot, he only does deliveries.
    I have sent Concentrated Solutions a mail about my disgust and received feedback, stating there is a recording of me accepting this delivery. In the recording you can clearly hear how Sean reduced the level of his voice to make sure you cannot hear what he said about the chemical or price.
    DO NOT DO BUSINESS WITH THIS COMPANY!!!!!

  9. #108
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    hi i have getting calls from these people i only took once from them they idiots are killing me help to make it stop or catch these bloody dum suckers

  10. #109
    Silver Member Darkangelyaya's Avatar
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    Quote Originally Posted by Tim P View Post
    It's cheaper to deliver 10 tonnes of sand and have it tipped out on their front steps / front door.
    I have found that pigpoo in the driveway works magic.
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  11. #110
    Gold Member Chrisjan B's Avatar
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    Not good for the grass I assume?

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