Results 1 to 2 of 2

Thread: important information about cell phone contracts

Threaded View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Platinum Member SilverNodashi's Avatar
    Join Date
    May 2007
    Location
    Johannesburg, South Africa
    Posts
    1,197
    Thanks
    12
    Thanked 188 Times in 136 Posts

    important information about cell phone contracts

    Until now consumers have had few options in paying their cellphone contract network service providers.

    But now that, and much else, is about to change for the better because the new regulations adopted by the Independent Communications Authority of South Africa (Icasa) make provision for consumers to sign up for shorter cellphone contracts.

    From August 17 mobile operators must provide consumers with the choice of a six-, 12-, 18- or 24-month contract and clearly show the amount by which the handset is subsidised.

    Other provisions of the regulations specify that:

    * Service providers may no longer charge for the renewal or upgrading of a contract and re-sellers may not charge a connection fee.
    * Service providers may offer discounts on tariffs lodged with the authority. Cell C will not be affected though as it already offers contracts for as short a period as one month.
    * Service providers will be expected to implement the regulations when they come into effect.
    * Vodacom, MTN and their re-sellers must now indicate the subsidiary and monetary value of their services, including the price of the handsets.
    * Contracts must be transparent and easy to understand, including the billing for free and charged airtime.
    * Consumers must be informed every month of their remaining instalments and what amount of the subsidy is still outstanding as well as what they would be liable to pay should they choose to cancel their contract.
    * Such subscribers may not be charged exorbitant "cancellation" fees and must be informed of free airtime still available to them.
    Get superfast South African Hosting at WebHostingZone

  2. Thank given for this post:

    Dave A (06-Aug-08), Graeme (06-Aug-08)

Similar Threads

  1. The Great Crime Debate
    By duncan drennan in forum South African Politics Forum
    Replies: 41
    Last Post: 22-Sep-09, 04:33 PM
  2. Cancelling Cell Phone Contracts
    By Yvonne in forum General Business Forum
    Replies: 1
    Last Post: 02-Aug-08, 11:44 AM
  3. How Do I Handle Client Information?
    By Eugene in forum General Business Forum
    Replies: 1
    Last Post: 20-Jul-07, 09:33 AM
  4. documentation and information distribution
    By duncan drennan in forum General Business Forum
    Replies: 2
    Last Post: 23-Oct-06, 07:53 AM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •