Hello Dave,
Thank you for your emailnotifying us of the services of one of our Google AdWords advertisers, that you believe are deceptive.
The AdWords program provides a venue for companies to advertise their services. We value customer service and hope our advertisers will provide quality care to our users. However, we are not responsible for nor are we able to monitor the actions of each company.
In response to your email, I will review this advertiser's account to check for incongruities. However, I suggest that you contact the Better Business Bureau or Consumer Affairs division of the city where the company is located, as they will be able to investigate your case and act on your behalf. Such organizations provide a more effective forum for addressing cases of consumer dissatisfaction.
Sincerely,
Preeti
The Google AdWords Team
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