i would like to find out if anyone has had the pleasure of dealing with telkom adsl faults department...with 30 million unemployed people you have to still sit and patiently wait for someone to answer the call as the help line is experiencing high call volumes...i was lucky this time i only had to wait for just over an hour for someone to answer my call then another 15 minutes to get a fault number which you need to be able to go and join the many other patient people at your local telkom walk in service centre...now i can see why call centre training is big bussiness at the moment.

if i change to iburst do you experience the same exceptional service?