UIF Unable to generate declarations. Anyone else?

[Annetta]

Morning All

Since the 5th I have been trying and receiving the same notification.

I have created the Employment information for July period and submitted.

But when I request declarations to be calculated, the 'Unable to generate Declarations' comes up.

I have tried at different times and on different dates. I have emailed support several times with a screen shot of the notification.

Calling the 0800 has been ineffective as call goes unanswered then cuts off.


Does anyone have a solution/recommendation?

[Fareed]

hi uif online system is down, countrywide...only submitting directly to the dol office ,manually will work for now.They want to change the service provider for the online system.

[SCW]

I finally got my declarations to display today. I just kept hitting the generate button, after about 6 times they suddenly they popped up. Keep trying.

[Annetta]

Thank you. I will log in now.

[payrollpro]

I submitted mine with openHR and got an email back from Department of Labour saying it was received by the system

[Annetta]

Tried to log in several times yesterday and today, but just get an ' Error Exception Occurred' notification.

Will keep trying.

[SCW]

I got in yesterday and was able to view, submit and pay August and September returns.
No luck today.

[Annetta]

Tried again this AM.

Exception error again.


I will try after 4pm today.

They may be unable to manage their network traffic and there is no Exception Handler on duty to catch this.