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Thread: UIF Unable to generate declarations. Anyone else?

  1. #1
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    UIF Unable to generate declarations. Anyone else?

    Morning All

    Since the 5th I have been trying and receiving the same notification.

    I have created the Employment information for July period and submitted.

    But when I request declarations to be calculated, the 'Unable to generate Declarations' comes up.

    I have tried at different times and on different dates. I have emailed support several times with a screen shot of the notification.

    Calling the 0800 has been ineffective as call goes unanswered then cuts off.


    Does anyone have a solution/recommendation?

  2. #2
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    hi uif online system is down, countrywide...only submitting directly to the dol office ,manually will work for now.They want to change the service provider for the online system.

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    Annetta (07-Oct-24)

  4. #3
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    I finally got my declarations to display today. I just kept hitting the generate button, after about 6 times they suddenly they popped up. Keep trying.

  5. #4
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    Thank you. I will log in now.

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    I submitted mine with openHR and got an email back from Department of Labour saying it was received by the system

  7. #6
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    Tried to log in several times yesterday and today, but just get an ' Error Exception Occurred' notification.

    Will keep trying.

  8. #7
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    I got in yesterday and was able to view, submit and pay August and September returns.
    No luck today.

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    Annetta (28-Oct-24)

  10. #8
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    Tried again this AM.

    Exception error again.


    I will try after 4pm today.

    They may be unable to manage their network traffic and there is no Exception Handler on duty to catch this.

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