Hi Guys
I have had this before around 4 or 5 years ago and Pastel logged on to repair some incorrect number input I think
Not sure how to repair this. Only happens on the 1 company.
Any helpful ideas?
Thanks in advance
Hi Guys
I have had this before around 4 or 5 years ago and Pastel logged on to repair some incorrect number input I think
Not sure how to repair this. Only happens on the 1 company.
Any helpful ideas?
Thanks in advance
The error occurs when there is a table with invalid date. This usually occurs when you trying to access the Explorer.
You can disable the Explorer for the user getting the error. You can do so whilst logged on the company with a password that does not give the error and has access to Setup Users and Passwords. To set the user to use Navigator go to Setup…Users / Passwords…Users, select the correct user and untick "Auto Invoke" for Navigator.
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
Thanks Neville, but it does it on all users? and only on 1 company. I have tried all the users
There's a possibility that the database contains an invalid date, which would need to be fixed with a database editor.
Can you send me a backup of the company so that I can have a look at it? Once I have figured out where the problem is, we can make arrangements for me to fix your live database.
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
Thanks Neville
Dropbox Link ok for the file?
Yes, that will be fine.
Please let me know the password as well.
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
Sent
Password on the link
Thanks in advance
Regards
Colin
Hi Colin,
Which version of Pastel are you using?
Neville Bailey - Sage Pastel Accounting Consultant
www.accountingsoftwaresupport.co.za
neville@accountingsoftwaresupport.co.za
IronTree Online Solutions
"Give every person more in use value than you take from them in cash value."
WALLACE WATTLES (1860-1911)
Version 14
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