Why is it that when you want to process an invoice into a blocked customer account Pastel doesn't allow you but if you process a cash book transaction into that same blocked account Pastel accepts the transaction?
Why is it that when you want to process an invoice into a blocked customer account Pastel doesn't allow you but if you process a cash book transaction into that same blocked account Pastel accepts the transaction?
Hi Adepsa, I suppose exactly because the customer made a payment. If pastel prohibited you, where would you put it?
The purpose of blocking the invoice is so as not allow you to sell to a blocked customer, whereas allowing a payment relieves it. If you are referring to a cash sale, same answer I guess.
Hi Adepsa, we put the word (Blocked) after the customers name in blocked accounts so that we do not process anything by accident. I suppose one could use an asterisk or somthing similar just to make one aware.
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