Good morning
Having a ponder this morning and wondering what most of you do.
When you get a call out for example, ELU keeps tripping and then you spend 3 hours trying to find it but can't. Let's say it has to do with the plumber and they need him for example.
Do you still send the invoice for your time?
I do on some occasions, depending on client, but I often get the "but you didn't fix anything" then I try to explain that time was still spent and then the client may pay reluctantly and then I know I lose that client (not a bad thing always but tough when finding your feet still especially in this shit show of an economy)
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