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Thread: easyfile update -manual system 7.09 to 7.1.7 version

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    easyfile update -manual system 7.09 to 7.1.7 version

    Hi all
    Please advise :

    Please assist with easyfile failing to update ,i have easyfile 7.0.9 says trying to update to 7.17.)
    THe update could not be installed due to a certificate problem.-adobe air -the certificate does not the installed certificate or is invalid.Please contact the application author.
    easyfile does not update.- adobe air not working....!
    Please advise what to do..?
    thanks
    fareed

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    Site Caretaker Dave A's Avatar
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    I solved this by uninstalling e@syFile, Adobe Air and the version of Java that I had installed.
    Then installed the download of e@syFile (rather than "upgrading").

    This solved the problem although I am not sure which component was giving the trouble.
    (While I suspect it was Java, after faffing around to solve the problem I wasn't in the mood to prove it once I got past the problem.)

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    Smile easyfile 7.17 re install

    Quote Originally Posted by Dave A View Post
    I solved this by uninstalling e@syFile, Adobe Air and the version of Java that I had installed.
    Then installed the download of e@syFile (rather than "upgrading").

    This solved the problem although I am not sure which component was giving the trouble.
    (While I suspect it was Java, after faffing around to solve the problem I wasn't in the mood to prove it once I got past the problem.)
    Thank you , Dave
    i un-installed ,easyfile .and then re-installed easyfile,used my same user name and password , and everything was there ,no need to restore backup.
    appreciated your assistance.
    fareed

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