Im have a really dumb blonde moment - please help - My client has paid an invoice on quote - when the invoice was generated, this wasn't captured during lockdown and as a result their statement reflects an unpaid invoice. I want to journal the amount out - do I do a customer journal and will it be a debit or credit ? This was in March 2020 (the payment)
I am confused and overthinking?
Please help
Hi Starlet
Where is the payment on the quote reflected?
You need to debit that and credit the account and invoice in the the account.
Only stress when you can change the outcome!
Not sure what accounting software you are using. Normally you would have captured the receipt in your cashbook, against a certain account. Print you cashbook details for March and see where you receipted the funds. Do a cashbook receipt with the same date and reference and a negative amount to reverse the initial entry, the capture it again in March against the customer account, and match it to the invoice.
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