Is training really paying off?

[misty]

My sympathy, and well done Debbie!

Regardless of how you feel attending a particular course, you have to ensure that your negativity doesn't rub off with the rest of the attendees. I have been guilty on at a least one occasion of going on about 'why am I here?' so much that it has had an effect on the other attendees and the course. I told myself afterwards that I needed to tone it down somewhat and that others may think differently about things.

Bob

[Debbiedle]

LOL difficult or disinterested and unmotivated delegates are simply one of the challenges most trainers/teachers face. Partly because there is no communication between manager and delegate.

[Dave A]

Go ahead. Blame it on the managers.

I've seen cases where the employee is queing up for a training course because it is a day away from work, and there is tea and cake, and all sorts of wrong reasons. Then they get there and show that they are not that interested in the topic.

If they are not interested, do everyone else a favour and send them back to work.

Come to think of it, one of the practices is to score the presenter. Maybe there is a case for scoring the delegates and sending that information back to whomever is footing the bill too.

[Debbiedle]

Dave - as tough and as frustrating as it is, IMO, the ultimate responsibility lies with the managers to ensure that they are getting good value from their monetary spend? If not and the incumbent is not participating. Draw the line.

Trainers can send delegates home - but mostly a trainer will find a way to try and break down the barriers - that is what they are paid to do.

The measurement/feedback tools are all there. They just need to be used by all the parties concerned.