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Thread: Incorrect Supplier Invoices Captured

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    Unhappy Incorrect Supplier Invoices Captured

    I have a young lady that has captured all of my City Of Cape Town Invoices incorrectly. What is the best way to correct this in Pastel Express - Being "monkey see monkey do" I trust that you will be able to assist. For clarification, she has captured the statements with the amount owing and not the current usage, which has obviously pushed the amount owing to ludicrous amount.

    My limited understanding - do I journal them all out and then re-create - what happens to the payments captured ?

    Would appreciate any help

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    Diamond Member Neville Bailey's Avatar
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    Did she capture them as Supplier Invoices in Pastel? If so, then capture Return Debits for each incorrect Supplier Invoice, using the same details, in order to reverse the mistakes. Then recapture the Supplier Invoices correctly.
    Neville Bailey - Sage Pastel Accounting Consultant
    Phone: 031 521 0080 or 087 095 7895
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Thank you so much - Have sorted all my supplier invoices - Appreicate the prompt assistance

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