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Thread: Lost my EasyFile with no Backup :( Help

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    Lost my EasyFile with no Backup :( Help

    hi All

    I need some help.

    I lost my EasyFile DB, without a backup. My harddrive crashed on that pc.

    Now i need to get an irp5 for an employee but i cant find it as my easy file is out of date.

    Any ideas what i can do

    Kind Regards Thanks in advance

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    Hi Zany1000

    The person's IRP5 data will be populated on his tax return. If you use a payroll program there ought to be an IRP5 from that system too.

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    Thanks for help. My employee says when they refresh the data the irp5 doesn't populate.however when I check my paye dashboard it shows I submitted 2 certificates. Not sure why it didn't pull on her side. Can I resubmit my irp5s for that period?

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    You could I guess. I have a scenario now where SARS have duplicated the submission..... in other words they did not cancel the first one, so they are demanding a considerable sum from the client, whereas they have erred. That also means they are non-compliant which effects their ETI as well as their TERS relief. I mention this only so that you know there are risks.

    If your employee's data is correct, ie the tax nmber and ID number, then I find it strange that it does not appear on the tax return.

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