Results 1 to 6 of 6

Thread: Locked out of uFiling

  1. #1
    New Member
    Join Date
    Jul 2020
    Location
    Kloof, Durban
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Locked out of uFiling

    Hi everyone,

    My name is Tania and I'm new here.

    I am hoping someone can help me or point me in the right direction.

    I tried to register for uFiling at the end of April and was locked out straight away. I have tried the password and username route but it just tells me that my account is locked and I must call the call center. I have phoned multiple numbers a million times over the last few months and either get no answer or get told that if it's not COVID related then they can't assist. I have also emailed close to 20 different email addresses and not a single person has replied to me in months.

    So if anyone has experienced a similar issue and found a way out - please let me know. I have also emailed all the forms so they can submit my UIF application but I have a feeling nobody is going to do it because of the locked registration issue. I also fear that if I go to the offices then I'll be standing in a queue for hours only to be told the same thing.

    Warm regards,
    Tania

  2. #2
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    21,978
    Thanks
    3,171
    Thanked 2,571 Times in 2,168 Posts
    Blog Entries
    12
    At the moment it seems the only thing you can do is document your efforts.

    There is a chance things will improve as the TERS program for 27th March to the end of June winds up. This is sure to free up resources for "normal" business.

  3. #3
    New Member
    Join Date
    Jul 2020
    Location
    Hillcrest Durban
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi Tania. I am in exactly the same boat. Have you had any helpful responses from anyone?
    Sandra

  4. #4
    New Member
    Join Date
    Jul 2020
    Location
    Kloof, Durban
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Thank you Dave. Fingers crossed that you're right. Luckily I have a year!

  5. #5
    New Member
    Join Date
    Jul 2020
    Location
    Kloof, Durban
    Posts
    3
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Sthorpe2001 View Post
    Hi Tania. I am in exactly the same boat. Have you had any helpful responses from anyone?
    Sandra
    Sorry to hear that - it is such a frustrating experience. I have asked on local groups, asked family members who work for accounting firms, even went as far as to contact our local ward counselor and haven't had any luck. Once you've emailed I guess all you can do is wait. Good luck and do let me know if you find any answers along the way.

  6. #6
    New Member
    Join Date
    Jul 2020
    Location
    western cape
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    hi, thank you for disccussing this topic.
    I received a "error code ufl1006 "....does any body know what does this mean and how can it be fixed.

Similar Threads

  1. Locked out of uFiling - Need assistance
    By Len in forum Tax Forum
    Replies: 2
    Last Post: 03-Aug-20, 03:29 PM
  2. Pastel Xpress V17 has been locked
    By bernproud in forum Accounting Forum
    Replies: 1
    Last Post: 25-Jul-19, 10:36 AM
  3. [Question] Best solution for locked DB's
    By IMGREG in forum Electrical Contracting Industry Forum
    Replies: 1
    Last Post: 27-Jan-18, 08:21 AM
  4. UIF - uFiling now available!
    By duncan drennan in forum General Business Forum
    Replies: 20
    Last Post: 08-Jan-14, 10:18 PM

Tags for this Thread

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •