Correction of multi currency customer account in pastel partner

[Jacok25]

I am sitting with customer accounts that doesnt owe us anything but have a balance in $. It was done on the system before I joined the company. How do I correct the balances in $ without affecting the Rand balance as it should stay zero?

[Kevin Smith]

You need to journal the forex value on the customer account to zero, which will have a rand effect on their account. After that, go to Process - Foreign currency revaluation. Confirm the exchange rate is correct and revalue the customer. This will write the rand value back to zero on the customer, and put the opposite leg in profit/loss on forex.

[Jacok25]

Thanks Kevin