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Thread: TERS-UIF now online process

  1. #11
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    Quote Originally Posted by Dave A View Post


    Let's try again -

    Ouch!

    Went the email route yesterday... I suppose I had better go back to trying the website.
    Useless right now of course - tried it and it just times out.

    I'll try again in the middle of the night.
    You just have to be patient (not one of my strong points)...it is quick and easy... just make sure you have all the details as per the list i posted in the the other thread.
    Comments are based on opinion...not always facts....that's why people use an alias.

  2. #12
    Silver Member Christel's Avatar
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    The application can still be submitted via email; it still works and they do accept it via email: providing that all the documents sent is correct.
    The online site can be used, and it does work too.
    If a company has not been submitting UI19's monthly to DoEL, then chances are 100% that they will not get this UIF payment - if a worker is not linked to their UIF number, then UIF will not pay out. Therefore you must first make sure all UI19's have been updated before you apply.
    always fear when Christel is near....

  3. #13
    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Christel View Post
    If a company has not been submitting UI19's monthly to DoEL, then chances are 100% that they will not get this UIF payment - if a worker is not linked to their UIF number, then UIF will not pay out. Therefore you must first make sure all UI19's have been updated before you apply.
    More pain coming up for me and my staff then. When I tried to submit the March UI19 return for one of my companies on uFiling, I got this error.

    Click image for larger version. 

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ID:	7865

    When I called the call centre as instructed, there was a recorded message that says the call centre is closed due to the lockdown. So I have emailed in the return, but I haven't got confirmation that the return has been processed yet.

    Thinking about it. If only 136 of (let's use their lowest number as the actual total number of applications) 23 000 or so applications were valid, where does the fault probably lie?
    The UIF system has been a dog's breakfast for years. Now the chickens are coming home to roost. Properly.
    And it is going to be the employees who have contributed for years that are ultimately going to suffer in their moment of need.

    Properly unamused.

  4. #14
    Site Caretaker Dave A's Avatar
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    Shoot. Just gone through the online process. Went smooth as silk.

    Now we wait to see the results.
    (My apologies to UIF in advance for having submitted via email and online and adding to the duplicate count issue, but you kinda brought that problem on yourself. My main concern is for my staff I have had to place on reduced hours...).

  5. #15
    Silver Member Christel's Avatar
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    I have submitted the online TERS claim for one of my clients on Monday, 13th.... and today he has received a notification from his bank that an amount of R230.16 was paid into his account, UIF ref number as reference.... not sure what they want him to do with such a small amount.
    He has received no schedule and no other notifications from them......
    always fear when Christel is near....

  6. #16
    Site Caretaker Dave A's Avatar
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    Blow me down with a feather - the money from UIF is in!

    Now I just need something from UIF to tell me how it is made up so I can disburse it, but the MONEY is in the bank.

  7. #17
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    Quote Originally Posted by Dave A View Post
    Blow me down with a feather - the money from UIF is in!

    Now I just need something from UIF to tell me how it is made up so I can disburse it, but the MONEY is in the bank.
    Received payouts on Friday already and still trying to figure out how they calculated the benefits....

  8. #18
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    I also have no idea how it is made up. I even went to the effort and expense of registering with a newly opened email address for each client, because in the past UIF communicated without saying who they were addressing. Well those efforts have so far come to nothing.

    Does anybody know with certainty how these amounts are arrived at?

  9. #19
    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Andromeda View Post
    Does anybody know with certainty how these amounts are arrived at?
    So far I haven't found anything more specific on the sliding scale beyond "it ranges from 60% to 38%" ...
    Let alone specifics on how UIF might be dealing with employees with partial payments during the period.

    Quite simply, UIF is going to have to provide a schedule!
    Or at least an online calculator (as a poor second choice)...
    It is going to be a disaster otherwise.

  10. #20
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    Quite simply, UIF is going to have to provide a schedule!
    You actually agree to that as a condition when you lodge the claim. But then, it is an SOE...

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