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Thread: Pastel Xpress V11 lost all companies

  1. #1
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    Unhappy Pastel Xpress V11 lost all companies

    I have not upgraded to a new version yet. All my companies in Pastel Xpress Version 11 have been deleted.

    When I go to Open a Company I am confronted with a message which reads : One or more companies have been deleted through the operating system or was removed from the company list. Pastel will now update the menu selection. Please reselect a company in the "open company" screen.

    When I click the message to close, there are no companies in the open company screen. 'The open last used company on startup' button is greyed out.

    I have tried to restore data from backups on my memory stick, but the okay button to select the various companies is greyed out.

    Is there a way to find all the data I had saved.

  2. #2
    Diamond Member Neville Bailey's Avatar
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    If you click on the Manage button, what do you see in the left pane?
    Neville Bailey - Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
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