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Thread: Pastel Partner

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    Email problem
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    Pastel Partner

    Hi,
    I have a problem with a supplier. The invoice was captured as a supplier and matched with an EFT through the bank. My bank reconciles but the entries do not appear in the general ledger. How do I correct this without affecting the bank account? Is there someone who can help?

    Kind regards
    Rose

  2. #2
    Diamond Member Neville Bailey's Avatar
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    Hi Rose,

    Are you sure that you have updated the cashbook journal?

    It is possible to reconcile the cashbook without updating the cashbook.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    My cash book balances. Can I put another entry through supplier, then do a journal entry to a supplier contra account.

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    Run a data integrity check to confirm you don't have a database issue/corruption. Also run the supplier ledger for the whole year - you might have posted the entry in a later period.

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