Fixing cust. age analysis - Customer balance needs to be zero'd out

[michellepace]

Hi,

I have a customer called FLSM01 in our age analysis for R707,076.00. This amount has been hanging around in our age analysis for about 4 years now. Nobody can remember how it go there. All we know is that FLSM01 does not owe us any money at all. In fact, we blocked this customer's account as it no longer exists. In fact there is absolutely nothing in their detailed ledger for this FY or last.

Question:
How can I close off this amount without throwing out my reporting figures? It just simply needs to be deleted.



(this is the last of my fixing the age analysis post series )

Thanks very much,
Michelle