Results 1 to 4 of 4

Thread: GRN missing

  1. #1
    New Member
    Join Date
    Aug 2019
    Location
    Vanderbijlpark
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    GRN missing

    Hi
    I am using Pastel Partner. A GRN was processed but when i want to link it to the invoice it is no longer there. Could it have been linked and then the invoice was deleted? I can't think of any other explanation. Is there a way to check on the Audit Trail?

    Thanks
    Ann

  2. #2
    Full Member
    Join Date
    Jul 2019
    Location
    Pretoria
    Posts
    66
    Thanks
    6
    Thanked 8 Times in 8 Posts
    Hi AnnJarvie

    I can think of 2 possible reasons. 1 is what you mentioned. It was linked and the invoice was deleted. 2 is that the GRN itself was deleted and now it is no longer visible for linking.

    Through Pastel it is not easy to see what happened to it. Try the audit trail and see whether you can pick it up. Alternatively it will be visible in the history header and lines databases. Do you know how to query these databases in Excel?
    www.mybi.co.za
    alec@mybi.co.za

  3. #3
    New Member
    Join Date
    Aug 2019
    Location
    Vanderbijlpark
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi Alec
    Thanks for the response. I know how to do the audit trail but not the other one?

    Thanks

  4. #4
    Full Member
    Join Date
    Jul 2019
    Location
    Pretoria
    Posts
    66
    Thanks
    6
    Thanked 8 Times in 8 Posts
    Pleasure AnnJarvie.

    The audit trail report gives you insight to all transactions processed to your GL. However it does not give you insight into transactions that was deleted before it went to GL, like for instance quotations, sales orders and purchase orders that do not yet have financial impact.

    Did you run the Audit trail? Where you able to see the transaction that you are looking for?
    www.mybi.co.za
    alec@mybi.co.za

Similar Threads

  1. HELP!! Missing batches - Pastel V18
    By Kevin Maeka in forum Accounting Forum
    Replies: 0
    Last Post: 06-Dec-18, 03:35 PM
  2. missing person
    By murdock in forum General Chat Forum
    Replies: 0
    Last Post: 13-Feb-12, 08:50 PM
  3. missing boy
    By murdock in forum General Chat Forum
    Replies: 3
    Last Post: 24-May-10, 09:06 PM
  4. IE7 history has gone missing???
    By Rudi in forum Technology Forum
    Replies: 5
    Last Post: 03-Mar-08, 02:59 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •