Results 1 to 2 of 2

Thread: Pastel Xpress Runtime Error 372

  1. #1
    New Member
    Join Date
    Mar 2018
    Location
    Atlasville
    Posts
    4
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Pastel Xpress Runtime Error 372

    Hello Pastel friends, please help if you can!?
    So, I ran a windows update and now I can't get into my Pastel Xpress or Payroll, I am getting an error about vsprint8.ocx being "outdated"
    does anyone know what this means and how to fix it please? I need to do billing- eek!

    Thanks in advance! IOU
    xx

  2. #2
    Silver Member
    Join Date
    Aug 2018
    Location
    Johannesburg
    Posts
    262
    Thanks
    0
    Thanked 35 Times in 31 Posts
    Hi Kerry

    You will need to run a repair on both products. Open your control panel - programs and features - right click the Sage Pastel Vxxx program and select repair. Repeat with Payroll. This should re-install the correct versions of the files and allow you to process again. A reboot may be required once the repairs have been run.

Similar Threads

  1. [Question] pastel express v11 runtime 53 error
    By Jayshreeb in forum Accounting Forum
    Replies: 0
    Last Post: 19-Jul-19, 01:16 PM
  2. [Question] Pastel runtime error 6 overflow
    By David Irish in forum Accounting Forum
    Replies: 1
    Last Post: 15-Mar-17, 01:33 AM
  3. Pastel Runtime error 380
    By Tinashe.Tee in forum Accounting Forum
    Replies: 2
    Last Post: 29-Dec-16, 01:36 PM
  4. [Question] Sage Pastel V12: Runtime Error '401'
    By Anne in forum Accounting Forum
    Replies: 2
    Last Post: 18-Mar-16, 10:31 AM
  5. Replies: 0
    Last Post: 09-Dec-14, 11:10 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •