Hi guys

I am trying to reset my password on the CIPC website.

Its meant to send you a one time pin to your cell and an email link to your email address.

I am getting the one time pin but not the email link. I have tried many times since last week. There is a delay in the pin to cellphone arriving but no sign of the email. I have looked at junk and spam folders and nothing.

I have seen that there is a manual way to do it via a form that would need to be mailed back to them. I am trying to avoid this step as I don't know what their turnaround time would be.

Any advice on how I can resolve this.