Hi there,

We recently converted to Open Item processing for all our customers. When we processed our cashbook (via Pastel Bank Manager > created Receipt batch) we forgot to go through each and every line and assign the payment to it's correct Customer Invoice. The result is our Age Analysis for Customers is now thrown out.

Question:
Is there a way to change which invoice a payment was allocated to?
For example, if I have a customer called JONES. And his payment was automatically (and incorrectly) allocated to Invoice ABC, can I somehow go and re-allocate it to Invoice DEF? This in turn will fix up our Customer Age Analysis.


As always, thank you.
Michelle