Pastel Express, Version 14 - Corrupt file

[Tony Taylor]

Good day.

I recently restored an older file to my package and when trying to log on was told "a file in my data base is corrupt", and I am refused log in entrance. Can I rectify this? How do i download the file I was using before this happened.

Tony Taylor

[lushern1309]

Good day.

I recently restored an older file to my package and when trying to log on was told "a file in my data base is corrupt", and I am refused log in entrance. Can I rectify this? How do i download the file I was using before this happened.

Tony Taylor

could you give more detail of the error you get? or even a screenshot

[Tony Taylor]

hello lushern. i tried to upload a screenshot but afraid i could not. The message apears above the "open a company" and is as follows. "A FILE IN YOUR DATABASE HAS BEEN REPLACED OR IS CORRUPT. PLEASE CONTACT YOUR LOCAL SUPPORT CENTRE OR DISTRIBUTOR FOR ASSISTANCE."

i hope this helps.

Regards

Tony

[Neville Bailey]

Hi Tony,

If you have TeamViewer, we can arrange a session so that I can have a look at the problem.

Let me know via PM or email.